Christmas FAQs

Xmas Trading Hours & Delivery Times

 
This page helps you find out more about:
 
  • Christmas Orders
  • Holiday Trading Hours
  • Postage Costs
  • Delivery Windows

 


 

PLEASE NOTE:

  • Australia Post has issued a general notice advising of delays in the lead up to Christmas and during the New Year period.

 

When should I place my order?

  • The sooner the better, but please refer to the stock availability indicator on each product listing.
  • Orders are shipped via Australia Post's delivery network (excludes international orders).
  • Please refer to our recommended delivery timeframes and suggested cut-offs below.

 

Which shipping method should I choose?

  • To avoid disappointment, we STRONGLY recommend choosing EXPRESS POST delivery.
  • Please consider this if your order is placed between 13th December 2017 and 3rd January 2018.

 

Are there any Christmas period shipping cut-off times?

  • Yes, please see our delivery cut-off dates below in the table.
  • Note: Orders placed after these cut-off dates will continue to dispatch as normal however they may not be delivered prior to Christmas.

 

Delivery method Delivery cost Place order (on or before)
ECONOMY Post Free 13 December 2017
REGULAR Post* $9.95 15 December 2017
EXPRESS Post* $12.95 18 December 2017
CLICK & COLLECT (store pickup) Free 23 December 2017
*order must be placed before 12:30pm weekdays.
*postage cost may vary based on total order weight.
   

 

How long should I allow for delivery?

  • For orders which dispatch via ECONOMY Post:
    • Allow up to 10 working days for delivery (Australia Post domestic letter service).
    • It is recommended to upgrade to Express Shipping for peace-of-mind tracking and transit cover.
       
  • For orders which dispatch via REGULAR Shipping:
    • Allow up to 6 working days for delivery (Australia Post regular parcel service).
       
  • For orders which dispatch via EXPRESS Shipping:
    • Please allow up to 3 working days for delivery (Australia Post express network service)
       
  • For orders available to CLICK & COLLECT:
    • Pickup from our warehouse store in Gladesville, NSW 2111.
    • ​​​Place your order online making sure all items are listed as in-stock.
    • We'll send you an email when your order is ready to collect.
    • Check below for our warehouse store trading hours.

 

What are your Christmas and New Year Trading Hours?

 

Date Store Hours Shipping Orders? Pickup Orders?
23 December 10am - 1pm No Yes
24 December Closed No No
Christmas Day Closed No No
Boxing Day Closed No No
27 December Closed No No
28 December Closed No No
29 December 10am - 1pm Yes Yes
30 December 10am - 1pm No Yes
31 December Closed No No
New Year's Day Closed No No
2 January Closed No No
3 January 9am - 5:30pm Yes Yes
 
 
 
Our Christmas Delivery Guarantee#
  • Order any In stock product with Express Shipping and we GUARANTEE delivery for Christmas or delivery is FREE.
  • That's right! We will refund the amount you paid for delivery if your order doesn't make it in time for Christmas.
  • Please see Terms and Conditions below

 

If I order after these dates, can I still get my order before Christmas?

  • Of course! Even if you place an order after the above recommended dates. It is still quite possible that you order will be delivered before Christmas, we just can't guarantee it.
  • Orders are shipped as per the above Trading Hours. Orders will not be shipped on days we are closed.

 

#Terms and Conditions

  1. The Christmas Delivery Guarantee applies to any IN STOCK products ordered via Express Post prior to 12:30pm AEDT on 18th December 2017.
  2. Excludes WA and NT.
  3. Excludes Regional Locations (as classified by Australia Post below).
  4. Please refer to each product listing for stock availability. If more than we currently have in stock is ordered, the order will be placed on back-order and the delivery guarantee does not apply. Split delivery can be arranged by calling our office.
  5. Where your product has been ordered within the deadlines above, and a delivery attempt or calling card has not been made by 23rd December 2017, Gadgets 4 Geeks will refund an amount equal to the original delivery charge paid for your product.
  6. Where a product was ordered with Regular Post or Economy Post, no delivery refund will apply.
  7. Where an order received Free Post, waived delivery charge or an item discount due to a coupon code or free shipping threshold the Guarantee will not apply.
  8. A delivery attempt is where the carrier has attempted delivery, or left a calling card, but no-one was present to sign for the goods or receive the goods. Where there is no-one available to accept delivery, a calling card will be left, or goods taken to a local post office for collection.
  9. Guarantee does not apply for orders requesting Safe Drop, or Authority to leave without signature.
  10. Contact must first be made with your local Australia Post office to ensure they don't have your parcel.
  11. Gadgets 4 Geeks reserves the right to request an investigation by Australia Post into the delivery of the parcel before any refund will be applied.
  12. The Christmas Delivery Guarantee DOES NOT apply to postcodes outside the Australia Post Express Post Network - Postcodes within the Express Post network are copied below from Australia Post Website for your convenience.

Location

Postcode range(s)

Canberra

0200-0250; 2600-2639; 2900-2920

Sydney and suburbs

Gosford Region
Newcastle
Wollongong Area

1000-1920; 2000-2249; 2555-2574; 2740-2786 
2250-2263
2264-2310
2500-2530

Melbourne and suburbs

 

 
Geelong and suburbs
Ballarat 
Bendigo
Shepparton/Mooroopna/Kialla
Seymour
Latrobe Valley

3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 
3211-3220
3350; 3353-3356 
3550; 3552-3556
3629-3632#
3660-3661
3825; 3840-3844

Brisbane
Gold Coast 
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City

4000-4209
2484-2490; 4210-4299; 9726; 9728; 9729 
4300-4305
4350; 4352*
4500-4510; 4520
4550-4601
4650#
4655#
4670#

Adelaide

5000-5199; 5800-5999

Hobart area 
Launceston

7000-7019; 7050-7053; 7055; 7172#; 7892 
7248-7325

To Perth CBD
From all above locations to Perth CBD

6000-6005; 6800-6899 
 

# Service guaranteed in townships only in these postcodes
* Service guaranteed to Mail Centre Post Office Boxes only


 

Please click here for more information on our Returns and Exchanges Policy