Xmas Shipping Info | Delivery Times | Store Hours

• Placing Your Xmas Order.
• Our Holiday Trading Hours.
• Postage Costs.
• Order Delivery Times.
• Pre-Xmas Delivery Guarantee!

IMPORTANT:

• Australia Post has issued a general notice advising of delays in the lead up to Xmas and around the New Year period.

When should I place my order?

• The sooner the better - remember to check the stock availability status on each product listing.
• Orders are shipped using Australia Post or Courier services where applicable.
• Please refer to our recommended delivery times and cut-off dates below.

Which shipping method should I choose?

• To avoid disappointment, we recommend using EXPRESS POST delivery.
• Please consider this when placing orders between 13 December 2018 and 4 January 2019.

​What are the Xmas shipping cut-off times?

• Please refer to our information table below.
• Orders placed after cut-off dates below will continue to dispatch as normal but may not be delivered prior to Xmas.

*orders dispatch same day if placed before 12:30pm weekdays and delivery cost varies based on total basket weight.

​How long should I allow for delivery?

• ECONOMY Post orders:
  • Allow up to 5+ business days for delivery (Australia Post domestic letter service).
  • Upgrade to Express Shipping for faster delivery and tracking service.
     
• REGULAR Shipping orders:
  • Allow up to 2+ business days for delivery.
     
• EXPRESS Shipping orders:
  • Allow up to 1+ business days for delivery.
     
• CLICK & COLLECT orders:
  • Check the availability of your items.
  • Pickup from our Gladesville, Sydney store.
  • Wait to receive our "Ready to Collect" email.
  • Check below for store trading hours.

What are your Xmas / New Year Trading Hours?

• Order any in-stock product with Express Shipping and we GUARANTEE delivery for Xmas or delivery is FREE!
• We will refund your order postage component within 14 days of the payment date if:
  • the order is placed within the cut-off dates above and;
  • a delivery attempt or collection card isn't received on or before 24 December 2018.
• That's right! We'll refund you the amount paid for delivery if the order doesn't make it in time for Xmas.
• Please see below (#) for terms & conditions.

If I order after these dates, can I still get my order before Christmas?

• Of course!
• Even if you place an order after the above recommended dates, it's still possible to be delivered before Xmas, we just can't guarantee it.
• Unfortunately orders don't dispatch on days where the store is closed (see store trading hours above).

#Terms & Conditions

• Xmas Delivery Guarantee applies to orders where:
  • Express shipping is selected as the delivery method only (excludes Regular and Economy post services).
  • All products ordered at the time are advertised as in-stock and available to dispatch (excludes pre-orders).
    • ​it's important to check product listings for stock availability.
  • The order is placed prior to 12:30pm AEDT on 17 December 2018.
  • The order is sent to a delivery location within Australia (excludes WA and NT postcodes).
    • and to a metropolitan postcode only (excludes regional and rural locations).
• If an order includes unavailable stock, the delivery guarantee does not apply and we notify this pre-order status on your basket summary page.
  • A delivery attempt is where the carrier has attempted delivery or left a calling card, but no-one was present to sign for the delivery.
• If an order qualifies for free shipping or waived delivery charges, or a gift card voucher is redeemed, the delivery guarantee does not apply.
• A delivery attempt is where the carrier is unsuccessful with obtaining a signature on delivery.
• The delivery guarantee does not apply to orders where Safe Drop or Authority to leave without signature is requested.
• Gadgets 4 Geeks Pty Ltd reserves the right to audit and process delivery guarantee requests.​