Shipping Policy
This page includes information relating to Gadgets 4 Geeks shipping policy, postage options, delivery windows and payment methods.
- Orders successfully processed dispatch:
- on weekdays.
- within a 24 hour period.
- excludes weekends and public holidays.
- Please note:
- If stock is unavailable to fulfil the order at the time of purchase, the dispatch period may be extended.
- includes pre-orders and bulk orders (see section below).
- Shipping Offers:
- Orders with a total basket weight under 100 grams qualify for:
- FREE Economy Post shipping
- Orders with a total basket value over $150 qualify for:
- FREE Regular Parcel Post shipping.
Orders Shipped within Australia dispatch:
- from our Sydney, Australia warehouse.
- to residential, business, PO Box and Parcel Locker destinations.
- via Australia Post or other local courier services if applicable.
Estimated Delivery Times (in days):
|
NSW |
ACT |
VIC |
QLD |
SA |
WA |
TAS |
NT |
Express
Metro
|
up to
1+ |
up to
1+ |
up to
1+ |
up to
1+ |
up to
2+ |
up to
2+ |
up to
2+ |
up to
5+ |
Express
Regional |
up to
2+ |
up to
2+ |
up to
2+ |
up to
3+ |
up to
3+ |
up to
4+ |
up to
4+ |
up to
5+ |
Regular
Metro |
up to
5 |
up to
5 |
up to
5 |
up to
5 |
up to
5 |
up to
6 |
up to
7 |
up to
7 |
Regular
Regional |
up to
5 |
up to
5 |
up to
5 |
up to
5 |
up to
6 |
up to
6 |
up to
7 |
up to
9 |
Economy
|
up to
7 |
up to
7 |
up to
7 |
up to
7 |
up to
7 |
up to
12 |
up to
12 |
up to
12 |
Estimated Delivery Times (disclosed above):
- are subject to change without notice and not guaranteed.
- are calculated from the date of dispatch.
- apply to weekdays only and exclude weekends or public holidays.
For Regular Shipping orders (within Australia):
- Allow a minimum of 2+ working days for parcel delivery.
- Deliveries are subject to Australia Post delivery network guidelines if applicable.
- Dispatch from our Sydney, Australia warehouse.
- Delivery times may vary from state to state, city to city and for metro or regional areas.
- Postage costs are determined by weight and calculated during the checkout process.
- Postage costs are subject to GST and non-refundable.
- Parcel tracking included.
- Transit cover is included for damaged items or lost parcels.
- Parcels that arrive with damaged contents or not at all require the recipient to contact us for 'next step' instructions.
- If delivery is unsuccessful or unclaimed and subsequently returned to sender then $10 retrieval fee may be applicable.
For Express Shipping orders (within Australia):
- Allow a minimum of 1+ working days for parcel delivery.
- Deliveries are subject to Australia Post delivery network guidelines if applicable.
- Dispatch from our Sydney, Australia warehouse.
- on the same weekday if placed before 12:30pm AEDT.
- Delivery times may vary from state to state, city to city and for metro or regional areas.
- Postage costs are determined by weight and calculated during the checkout process.
- Postage costs are subject to GST and non-refundable.
- Parcel tracking included.
- Transit cover is included for damaged items or lost parcels.
- Parcels that arrive with damaged contents or not at all require the recipient to contact us for 'next step' instructions.
- If delivery is unsuccessful or unclaimed and the parcel is subsequently returned, a $10 retrieval fee may be applicable.
For Economy Shipping orders (within Australia):
- Allow a minimum of 7+ working days for envelope delivery.
- Deliveries are subject to Australia Post delivery network guidelines if applicable.
- Delivery times may vary from state to state, city to city and for regional or metro areas.
- No tracking or transit cover is included. Please select Regular or Express shipping if you require this service.
- If delivery is unsuccessful or you are returning an item, a $3 handling fee may be applicable.
Tracking Information:
- Regular or Express shipping orders dispatch by parcel and Australia Post tracked.
- Tracking information is included with the order dispatch confirmation email.
- excludes Economy shipping orders.
- Allow up to 2 hours for parcel tracking information to propagate Australia Post's tracking website.
For International Shipping (outside of Australia):
- Dispatch using Australia Post air mail services or other courier services if applicable.
- Dispatch from our Sydney, Australia warehouse.
- Tracking information is included.
- Subject to shipping carrier guidelines and destination country import regulations.
- Subject to border control and customs clearance procedures (which may include additional taxes and duties).
Pre-orders/Bulk Orders:
- Dispatch when all items on the order become available to fulfil.
- applicable to orders with a mixture of 'in-stock' and 'unavailable' items.
- feel free to contact us for more information about split delivery options.
Payment Methods (at checkout):
- Credit card and PayPal transactions generally clear instantly and may be subject to ID checks prior to dispatch.
- Bank Transfers (EFT) generally clear in 1 to 5 working days.
- PayPal e-cheques generally clear in 4 to 6 working days.
Shipping Policy
Last updated: 15th April 2024.